Piano Crafters, Inc. Online Privacy Policy

Introduction: Piano Crafters, Inc. respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Piano Crafters, Inc.s’ Web site.

Part I. Information Collection Piano Crafters, Inc. collects information through our Web site at several points. We collect the following information about primary visitors: IP Address (for temporary use in our shopping cart), Name, Address (shipping and/or billing), Phone Number, Zip Code(s), Credit Card Number, Expiry Date, CV Code, Email Address(s), Username, Password (created by visitor). We verify the accuracy of Credit Card information at the point of purchase through the MTREX Payment System. We collect this information through online sales and sign-up forms. The information is collected voluntarily, although we NEVER store Credit Card data. To receive our products and services, Contact information, such as Name, Address, Phone Number, Email Address, as well as Credit Card data is mandatory because we must have accurate payment, billing, and shipping information to provide fair trade with our customers. Other information we request is optional. We do not employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. We do, however, use session variables to pass data between web pages. These are not permanently stored, unless the data is needed to complete a sale or recall sale information.

Part II. Information Usage. The information collected by Piano Crafters, Inc. will be used for sales and service purposes. Users who provide information will receive the products they purchase, or the services they contract. Registered users will receive additional announcements from us about products, services, special deals, and a newsletter (if available). Out of respect for the privacy of our users we present the option to not receive these types of communications. The information we collect my be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources, such as credit history to authorize purchases. We will not share data with any third parties, including shipping companies, credit card companies, etc. We may offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours. Our Web site may offer chats, forums or message boards in the future. Please be advised that information posted in these venues becomes public knowledge. If our policy on information collection or uses changes, will advise you by updating this Privacy Policy, and via email.

Part III. Access to Information Piano Crafters, Inc. maintains the accuracy of our information by redundant data checks. Users may access their own personal information and contact us via email about inaccuracies they may find. Users may delete their information from our database by contacting us via email and requesting that this be done. We will complete said deletions within 1 week of requests made.

Part IV. Problem Resolution If problems arise, users may contact Piano Crafters, Inc. via email or by phone. We are committed to resolving disputes within 1 week.

Part V. Data Storage and Security Piano Crafters, Inc. protects user information with the following security measures: Secure Servers, Firewalls, SSL Encryption provided by our web host company, Bluehost.com. Questions about their security measures can be directed to them by visiting their website: http://www.bluehost.com